Service

To serve our customers, Prism’s Service Division provides electrical repairs 24-hours-a-day, 7-days-a-week in addition to electrical maintenance and custom installation services across diverse industries.

When you call Prism, a professional, uniformed electrician arrives on site with a fully-stocked van ready to immediately begin troubleshooting or repair. Specialty tools and equipment including infrared cameras and a fleet of bucket trucks are easily accessible when required.

Our service technicians are experienced professionals electricians at the journeyman level or above. The technicians are supported by customer service managers who provide budgeting, estimating and customer service. The organized dispatch staff ensures all customers receive prompt attention.

Process.

During business hours, the dispatcher takes your service call and provides an assessment of cost and arrival timeframe. You are then assigned to either your preferred electrician or to the technician closest to your location, based on your preference. Prism’s service team is available for your needs 24 hours a day, 7 days a week. We use an after-hours emergency response service who will then alert our on-duty electrician to get out to your location without delay.

Industries Served.

  • Churches
  • Commercial
  • Education
  • Healthcare
  • Hospitality
  • Manufacturing & Industrial
  • Mission Critical
  • Multifamily
  • Public Sector
  • Sports Venues / Recreational Facilities

Locations.

Prism has five convenient locations including Dallas, Fort Worth, Houston, one in Central Texas serving Austin and San Antonio, and one in Ardmore, Oklahoma serving northern Texas and southern Oklahoma. Our office addresses are below for your reference.

Headquarters
2985 Market Street
Garland, TX 75041

P 972-926-2000

Map & directions

TECL #18257

Austin / San Antonio
8200 Cameron Road, B - Suite 162
Austin, TX 78754

P 512-926-2000

Map & directions

Fort Worth
2690 Gravel Road
Fort Worth, TX 76118

P 817-926-2000
F 817-646-2002

Map & directions

Houston
6522 Bourgeois Road
Houston, TX 77066

P 713-864-7800
F 713-864-7776

Map & directions

Oklahoma
2625 North Rockford Road
Ardmore, OK 73401

P 580-226-9400

Map & directions

OK #103908